Automotive Care Express Inc.: Trusted Auto Repair in Suffolk
A Legacy of Quality Service Since 2000
From Portsmouth Roots to Suffolk Excellence
Automotive Care Express Inc. began its journey in 2000 with a simple mission: to provide honest, reliable automotive repair services that families could trust. Originally established in Portsmouth, Virginia, our family-owned business relocated to Suffolk in 2015, bringing over two decades of expertise to 2700 Wilroy Rd, Suffolk, VA 23434. This move allowed us to expand our services and better serve the growing Suffolk community while maintaining the personal touch that has defined our approach since day one. Our ASE-certified technicians combine traditional automotive knowledge with cutting-edge diagnostic equipment, ensuring every vehicle receives the precise care it deserves. What started as a small repair shop has evolved into a comprehensive automotive service center that now includes both full-service maintenance and used car sales, reflecting our commitment to meeting all our customers’ automotive needs under one roof.
Expert Team Dedicated to Your Vehicle’s Health
At Automotive Care Express Inc., our strength lies in our people and their unwavering commitment to excellence. Our ASE-certified technicians bring years of specialized training and hands-on experience to every repair, whether you drive a domestic vehicle or foreign import. As proud members of the TechNet Professional Network, we offer something truly exceptional: a nationwide repair warranty that protects your investment across more than 15,000 TechNet repair shops throughout North America for 24 months or 24,000 miles, whichever comes first. This partnership demonstrates our confidence in our workmanship and provides you with peace of mind wherever your travels take you. Our team understands that automotive repairs aren’t something most people look forward to, which is why we’ve made it our mission to provide what we call an “enjoyable” experience through transparent communication, fair pricing, and genuine care for both you and your vehicle.
Community Connection and Customer-First Values
Being locally owned and operated means we’re not just your automotive repair shop – we’re your neighbors, and we take that responsibility seriously. Since establishing ourselves at 2700 Wilroy Rd, Suffolk, VA 23434 in Suffolk, we’ve become deeply invested in our community’s success and well-being. Our commitment extends beyond quality repairs to include building lasting relationships with every customer who walks through our doors. We believe in treating your vehicle as if it were our own family’s transportation, which means recommending only necessary services and explaining every aspect of the work we perform. Our full-service approach covers everything from routine preventive maintenance to complex diagnostic work, all backed by our guarantee of high-quality service at fair prices. When you need reliable automotive care, you can reach us at (757) 397-7200 or visit us Tuesday – Friday: 7AM- 6PM at the shop, knowing that we’re here to keep your car, SUV, truck, or fleet vehicles running safely and efficiently for years to come.
Frequently Asked Questions
- What types of vehicles do you service?
- We repair and maintain both domestic and foreign vehicles, including cars, SUVs, trucks, and fleet vehicles of all makes and models.
- Do you offer warranties on your repair work?
- Yes, as TechNet members, we provide a nationwide warranty covering repairs for 24 months or 24,000 miles across 15,000+ participating shops.
- What are your operating hours?
- We’re open Tuesday – Friday: 7AM- 6PM and Closed Sat, Sun, Mon, making it convenient to schedule your automotive service needs.
- Do you perform routine maintenance services?
- Absolutely, we specialize in preventive maintenance and use the latest diagnostic equipment while maintaining your manufacturer’s warranty requirements.
- What payment methods do you accept?
- We offer multiple payment options, including cash, all major credit cards, debit cards, Apple Pay, and Google Pay, for your convenience.